Sainsbury’s Gives Lifetime Ban To Shopper

Post by Sharat | August 23, 2010 | Sainsbury's, Shopping News, Shopping Stories | Comment

A shopper who frequents retailing giant Sainsbury’s has been banned from every single store of the UK supermarket chain, after redeeming points belonging to someone else’s Nectar card.

The shopper named Christine Turton, who resides in Crosby Merseyside was arrested by police on suspicion of fraud, after using a Nectar card belonging to someone else to purchase groceries at her local Sainsbury’s outlet last month.

The 48 year old shopper had both her finger prints and DNA taken, and was also required to undergo a drug test after being interviewed by police and then being released on bail.

Sainsbury’s has banned Ms. Turton from all its stores for life and have refused to lift the nationwide ban despite the case having been dropped by the Merseyside Police.
Ms. Turton says that she was accidentally handed the wrong Nectar card by a cashier on a previous trip to the supermarket. The card had been reported lost by an elderly gentleman.

Ms. Turton also insists that she has never received a letter from the retailers suggesting that she had been banned and has continued shopping at her local Sainsbury’s every day.

Mrs Turton, who shopped at the store since it first opened more than 20 years ago, said: “I would never use someone else’s Nectar card . It’s preposterous. I would have nothing to gain.”

“It must have been a mistake at the check-out weeks earlier. Like everyone else I didn’t check the back of the card for the signature. All the cards look the same and I can understand that a mistake was made, but to have me arrested over it was just ridiculous.”

“I was treated like a common criminal. It was a terribly frightening and something that I would not wish on anyone.”

“I’ve been a loyal customer of Sainsbury’s for two decades and think I’m owed an apology. But instead of that they’ve banned me from every store in Britain and now I have to go through an appeal process to get allowed back in.”

“I’m not prepared to let them blacken my name so I want them to overturn this unjustified ban.”

A spokeswoman for Sainsbury’s said: “We want to serve our customers, so we never take this kind of action lightly or without investigation.”

“Mrs Turton can appeal the ban but at this stage we stand by our decision.”

Please Note - All Prices Quoted Are Correct at Time of Posting

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